Privacy Policy

PRIVACY POLICY (BEVEL)

Last updated: 25 November 2025

This Privacy Policy explains how Brightvale Industrial Limited, trading as Bevel (“Bevel”, “we”, “us”, or “our”), collects and uses your personal data when you use our online marketplace (the “Service”), and outlines your rights under UK data protection law.

  1. Who we are

1.1

Bevel is operated by Brightvale Industrial Limited (Company No. 16212471). Registered office: 221 Mansel Road, Birmingham, B10 9NW, United Kingdom. We are the Data Controller for personal data processed through the Service.

1.2

You can contact us at team@bevelmarket.com or by post at the address above. If you are unhappy with our response, you may contact the Information Commissioner’s Office (ICO) at www.ico.org.uk .

  1. Data we collect

We collect and process personal information necessary to operate the Service, including:

2.1 Account details

Name, company name (if applicable), email address, phone number, and password.

2.2 Transaction data

Quote requests, accepted quotes, order details, and messages exchanged through the Service.

2.3 Delivery-related data

Delivery addresses, delivery instructions, delivery timing information, and delivery evidence shared during disputes.

2.4 Seller onboarding data

Business verification information and bank details required by Stripe. Bevel does not store full payment card details.

2.5 Technical data

IP address, browser type, device information, pages viewed, timestamps, diagnostic logs, and approximate location derived from IP.

2.6 Cookies

Essential, functional, analytics (with consent), and advertising cookies (if used and with consent).

  1. How we use your data

We use personal data to:

3.1 Create and manage user accounts 3.2 Facilitate communication between Buyers and Sellers 3.3 Process quotes, orders, and support Buyer–Seller contracts 3.4 Facilitate delivery arrangements agreed inside the platform 3.5 Review platform messages where required for dispute resolution, fraud prevention, and safety 3.6 Manage payouts and prevent fraud via Stripe 3.7 Provide customer support 3.8 Comply with legal obligations 3.9 Improve platform functionality 3.10 Send marketing communications where consent has been given

Legal bases for processing include performance of a contract, legitimate interests, legal obligation, and consent.

  1. Sharing your data

We share data only where necessary to operate the Service:

4.1 Sellers (for fulfilling orders and delivery arrangements) 4.2 Stripe Payments UK Ltd. (for processing payments and payouts) 4.3 Sharetribe Oy (platform hosting provider) 4.4 Google Workspace (communications and document management) 4.5 Zapier Inc. (if enabled, for workflow automation) 4.6 Regulators or authorities where required by law

Bevel does not sell or rent personal data.

  1. Delivery data and communications

5.1

Buyers and Sellers may exchange delivery details voluntarily within the Service after a quote has been accepted.

5.2

Bevel may review delivery-related messages and evidence when necessary to resolve disputes, verify delivery issues, determine if refunds should occur, prevent fraud or misuse, or enforce the Terms of Service.

  1. Payments and invoices

6.1

Payments for goods, including delivery where applicable, are processed by Stripe when a Buyer accepts a quote.

6.2

If a Buyer requests an invoice, Bevel may process and share necessary personal information with the Seller to enable the Seller to issue the invoice. Sellers are responsible for issuing VAT invoices where legally required. Bevel may retain invoice-related information for up to six years for compliance purposes.

  1. International transfers

Some providers may process data outside the UK/EEA. We ensure appropriate safeguards, such as Standard Contractual Clauses or participation in recognised data protection frameworks.

  1. Data retention

We retain data as follows:

8.1 Orders and invoices: up to six years 8.2 Account data: active account + 24 months 8.3 Messages: up to 24 months 8.4 Delivery-related evidence: up to 24 months 8.5 Marketing data: until consent is withdrawn

Data is deleted or anonymised after retention periods.

  1. Your rights

You have the right to:

9.1 Access your data 9.2 Correct inaccurate data 9.3 Request deletion where lawful 9.4 Object to or restrict processing 9.5 Withdraw consent 9.6 Request data portability

Contact team@bevelmarket.com to make a request. You may complain to the ICO if unsatisfied.

  1. Children

Bevel is intended for users aged 18 or over. We do not knowingly collect data from minors.

  1. Security

We use appropriate technical and organisational measures to protect personal data. However, no system is entirely secure.

  1. Changes to this policy

We may update this Privacy Policy and will publish the new version with an updated date. Continued use constitutes acceptance.

  1. Contact

Brightvale Industrial Limited (trading as Bevel) 221 Mansel Road, Birmingham, B10 9NW, United Kingdom Email: team@bevelmarket.com