Terms of Service

TERMS OF SERVICE (BEVEL)

Last updated: [10/05/2026]

These Terms of Service (“Terms”) govern your use of Bevel, the online marketplace operated by Brightvale Industrial Limited, trading as Bevel (“Bevel”, “we”, “us”, “our”).

Registered office: 221 Mansel Road, Birmingham, West Midlands, United Kingdom, B10 9NW

Company Number: 16212471

By creating an account, browsing listings, requesting a quote, or placing an order on Bevel (the “Service”), you agree to these Terms together with our Privacy Policy, Returns & Refunds Policy, Seller Policy, and related platform policies. If you do not agree, you must not use the Service.

  1. Our role

Bevel operates an online marketplace that connects buyers and independent third-party sellers (“Sellers”).

Bevel is not the seller, manufacturer, supplier, distributor, or courier of any goods listed on the platform.

All contracts for the sale of goods are formed directly between the buyer (“Buyer”) and the Seller. Bevel is not a party to any contract of sale.

Sellers are solely responsible for: · product descriptions · pricing · legal compliance · delivery arrangements · fulfilment of orders · handling cancellations, returns, and refunds

Bevel provides the platform, payment facilitation, and communication tools only. Bevel does not take ownership or possession of any goods at any time.

  1. Eligibility and accounts

You must be at least 18 years old to use the Service.

You are responsible for maintaining the confidentiality of your account details and for all activity under your account.

We may suspend, restrict, or terminate accounts, listings, or access to the platform where we reasonably believe there is fraud, misuse, breach of these Terms or related platform policies, non-compliance with applicable laws, payment or dispute risks, platform abuse, hateful, abusive, discriminatory, threatening, or offensive conduct, operational risk, or risk to the platform, its users, or its reputation.

  1. Buyer classification

Bevel is designed for trade, business, and project-based purchases. Buyers may be businesses or consumers.

Where a Buyer acts as a consumer, statutory consumer rights apply and are not affected by these Terms.

Where a Buyer acts in the course of business, consumer cancellation rights do not apply.

  1. Listings and quotes

Sellers list goods and respond to Buyer enquiries using a request-for-quote system.

Buyers must provide accurate information when requesting a quote, including delivery location, quantity, and timing requirements.

Sellers provide quotes which may include: · product price · delivery cost (if applicable) · total price · availability

A legally binding contract is formed only when a Buyer accepts a Seller’s quote through the platform.

  1. Payments

Payments are processed through Stripe Connect or other third-party payment providers.

Bevel does not hold customer funds. All payments are handled through regulated payment providers.

Buyers must pay the full agreed amount through the platform.

Sellers must complete all required onboarding and verification processes with the payment provider to receive payouts.

Stripe or Bevel may delay, stage, or hold payouts where necessary for: · fraud prevention · compliance checks · dispute investigation · legal obligations

  1. Invoices

Invoices are issued by Sellers.

Buyers may request invoices directly from Sellers via the platform messaging system.

Where applicable, Sellers must issue valid VAT invoices in accordance with UK law.

Bevel does not issue invoices on behalf of Sellers but may assist in facilitating invoice requests.

  1. Delivery

Delivery arrangements are agreed directly between Buyers and Sellers.

Bevel does not provide, arrange, or guarantee delivery services.

Sellers are responsible for: · delivery terms · delivery timelines · delivery execution

Bevel may request evidence of delivery in the event of disputes.

  1. Cancellations, returns, and refunds

8.1 Before acceptance

Buyers may cancel quote requests at any time before accepting a Seller’s quote.

8.2 After acceptance

After a quote is accepted, cancellation and return rights are governed by: · the Seller’s terms; and · applicable law

8.3 Consumer rights

Where a Buyer is acting as a consumer, statutory rights apply, including rights under the Consumer Contracts Regulations 2013 and Consumer Rights Act 2015.

These may include: · cancellation rights within 14 days (where applicable) · rights relating to faulty or misdescribed goods

8.4 Seller responsibility

Sellers are responsible for handling all cancellations, returns, and refunds in accordance with applicable law.

8.5 Refund processing

Refunds are processed through the original payment method via the payment provider.

  1. Disputes and platform role

Buyers and Sellers should first attempt to resolve disputes directly through the platform messaging system.

Bevel may: · facilitate communication · request evidence · review platform activity · hold or delay payouts · take platform-level action (including account suspension)

Bevel does not determine contractual liability between Buyers and Sellers and does not guarantee outcomes.

Bevel may review communications and transaction records where reasonably necessary to maintain platform integrity.

  1. Seller obligations

Sellers must: · comply with all applicable UK laws and regulations · provide accurate and non-misleading listings · honour accepted quotes · fulfil orders in a timely manner · provide clear pricing, delivery terms, and returns policies · handle cancellations, returns, and refunds lawfully · issue invoices where required · maintain appropriate insurance where applicable

Bevel may suspend or remove Sellers for breach, fraud, or non-compliance.

  1. Prohibited conduct

Users must not: · list illegal, unsafe, or non-compliant goods · misrepresent products or pricing · attempt to bypass the platform for transactions · engage in fraud or abuse · upload, share, or communicate hateful, abusive, discriminatory, threatening, offensive, defamatory, or unlawful content, usernames, listings, messages, or material

  1. Non-circumvention

Users must not: · arrange transactions outside the platform · exchange details to avoid platform fees · accept off-platform payments

Bevel may take action including suspension, withholding payouts, or legal action.

  1. Content and intellectual property

Users retain ownership of their content but grant Bevel a licence to use it to operate and promote the platform.

Users must ensure they have rights to any content they upload.

  1. Liability

Nothing in these Terms excludes liability for death, personal injury, or fraud.

Bevel is not responsible for: · product quality or legality · Seller performance · delivery failures or delays · losses arising from Buyer-Seller transactions

To the fullest extent permitted by law, Bevel’s total liability is limited to the fees paid to Bevel in the preceding 12 months.

Bevel is not liable for indirect or consequential losses.

Bevel does not guarantee the performance, quality, legality, or delivery of goods listed on the platform.

  1. Data protection

Personal data is handled in accordance with our Privacy Policy.

Buyers and Sellers may exchange necessary information for fulfilment of transactions.

Sellers must not use Buyer data for marketing without consent.

  1. Taxes

Sellers are responsible for all tax obligations, including VAT compliance and invoicing.

  1. Third-party services

Use of payment services is subject to Stripe’s terms.

Bevel is not responsible for third-party service failures.

  1. Changes to these Terms

We may update these Terms and related platform policies from time to time. Material changes may be communicated through the platform or associated communications. Continued use of the Service following such updates constitutes acceptance of the updated Terms and policies.

  1. Governing law

These Terms are governed by the laws of England and Wales.

Consumers may bring claims in their local jurisdiction where applicable.

  1. Contact

Brightvale Industrial Limited (Bevel)

221 Mansel Road, Birmingham, B10 9NW, United Kingdom

Email: team@bevelmarket.com